What We Collect and Why We Collect It
When you open an account, we collect your name, email address, phone number and the payment method you register — whether that is bKash, Nagad or Rocket. We collect this to verify your identity, process deposits and withdrawals, and keep your account secure. When you make
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a transaction, we record the wallet reference number and the amount, but we never store your full bKash PIN, Nagad PIN or Rocket PIN — those stay on your device and with your wallet provider. We also collect device and browser data (IP address, session cookies,
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device type) to detect unusual login attempts and protect your account from unauthorised access. If you contact our support team, we log the conversation so we can follow up properly. We do not sell your data to advertisers or share it with unrelated third parties. Data
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is shared only where required to process your payment, comply with a lawful request, or prevent fraud. How long we keep your data depends on the type — account records are held for as long as your account is active and for a retention period after
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closure as required under applicable law. Availability of our service depends on your local law and eligible region.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.